Terms & Conditions

Welcome to Silvro. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

  • These Terms & Conditions govern your use of the Silvro website and services.

  • By using this website, you confirm that you are legally capable of entering into a binding agreement.

  • Silvro reserves the right to update or modify these terms at any time without prior notice.

2. Products & Descriptions

  • We make every effort to display product details, images, and descriptions accurately.

  • Minor variations in color, texture, or finish may occur due to lighting, screen resolution, or handcrafted processes.

  • Product weights and measurements are approximate and may vary slightly.

3. Pricing & Payment

  • All prices are listed in INR and are inclusive/exclusive of applicable taxes as mentioned.

  • Prices may change without prior notice due to fluctuations in gold rates.

  • Payments are processed through secure third-party payment gateways. Silvro does not store your payment details.

4. Orders & Acceptance

  • Placing an order does not guarantee acceptance.

  • Silvro reserves the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspected fraudulent activity.

  • Order confirmation will be sent via email or SMS after successful payment.

5. Shipping & Delivery

  • Delivery timelines are estimated and may vary based on location and external factors.

  • Silvro is not responsible for delays caused by courier partners, natural events, or unforeseen circumstances.

  • Risk of loss passes to the customer upon successful delivery.

6. Returns, Refunds & Exchanges

  • All returns, refunds, and exchanges are governed by our Return & Refund Policy.

  • Customers are advised to review the policy before placing an order.

7. Cancellations

  • Orders can be cancelled only within the specified time mentioned in our cancellation policy.

  • Once an order is shipped, it cannot be cancelled.

8. Intellectual Property

  • All content on this website, including logos, images, text, designs, and graphics, is the property of Silvro.

  • Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Provide false or misleading information

  • Attempt to disrupt website functionality or security

  • Violate any applicable laws or regulations.